Card keeps declining
Every time i try use my card it keeps declining, I have enough funds on my card except every time it declines. I have sent multiple emails and have tried to call but nothing, I have sent messages on Facebook and again no one calls me.
Why can no one assist me with my issue, you are very quick to ask for my money to pay the debit order but can assist me with my own money.
Please can my issue be resolved, i am in need of my money urgently
Helpful (0)
Replies (3)0
Replies (3)
Discovery Bank's replyOfficial
11 Feb 2021, 10:31Hi Tanya
Thank you for bringing this my attention.
I am currently investigating this issue, once resolved I will ensure to inform you as a matter of urgency.
Please allow me 24 -48 hours to get back to you with feedback or an update.
Regards
Girshwin
Thank you for bringing this my attention.
I am currently investigating this issue, once resolved I will ensure to inform you as a matter of urgency.
Please allow me 24 -48 hours to get back to you with feedback or an update.
Regards
Girshwin
Best regards,
Discovery Bank's reply11 Feb 2021, 10:31
Official
Hi Tanya
Thank you for bringing this my attention.
I am currently investigating this issue, once resolved I will ensure to inform you as a matter of urgency.
Please allow me 24 -48 hours to get back to you with feedback or an update.
Regards
Girshwin
Thank you for bringing this my attention.
I am currently investigating this issue, once resolved I will ensure to inform you as a matter of urgency.
Please allow me 24 -48 hours to get back to you with feedback or an update.
Regards
Girshwin
Best regards,
's updateReviewer Update
11 Feb 2021, 10:47Good Day Girshwin,
Thank you for the reply,
I would appreciate the feedback as soon as possible as i have been fighting this issue for 2 weeks now and nothing has been resolved.
I look forward to your feedback.
Kind regards
Tanya
Thank you for the reply,
I would appreciate the feedback as soon as possible as i have been fighting this issue for 2 weeks now and nothing has been resolved.
I look forward to your feedback.
Kind regards
Tanya
's update11 Feb 2021, 10:47
Reviewer Update
Good Day Girshwin,
Thank you for the reply,
I would appreciate the feedback as soon as possible as i have been fighting this issue for 2 weeks now and nothing has been resolved.
I look forward to your feedback.
Kind regards
Tanya
Thank you for the reply,
I would appreciate the feedback as soon as possible as i have been fighting this issue for 2 weeks now and nothing has been resolved.
I look forward to your feedback.
Kind regards
Tanya
Discovery Bank's replyOfficial
16 Feb 2021, 09:49Hi Tanya
Kindly accept my apologies for the delayed response.
I have recieved feedback from our technical team advising that your card is now active to use.
Please could you attempt to use your card once again.
Thank you for your patience in dealing with this matter.
Regards
Girshwin
Kindly accept my apologies for the delayed response.
I have recieved feedback from our technical team advising that your card is now active to use.
Please could you attempt to use your card once again.
Thank you for your patience in dealing with this matter.
Regards
Girshwin
Best regards,
Discovery Bank's reply16 Feb 2021, 09:49
Official
Hi Tanya
Kindly accept my apologies for the delayed response.
I have recieved feedback from our technical team advising that your card is now active to use.
Please could you attempt to use your card once again.
Thank you for your patience in dealing with this matter.
Regards
Girshwin
Kindly accept my apologies for the delayed response.
I have recieved feedback from our technical team advising that your card is now active to use.
Please could you attempt to use your card once again.
Thank you for your patience in dealing with this matter.
Regards
Girshwin
Best regards,