CARD DECLINED
I increased my daily limit to cover a large purchase that I was making later on that day. When it came to settling the amount with my card, the transaction was declined. The message I received was that I need to increase my limit. I did so again and still the transaction was, once again, declined. I received no other notification from Discovery Bank and could not use my card that day. On the following day, I called the call centre and was transferred to the ***** department when I was advised that my card had been blocked due to suspected *****. I find this matter unacceptable and would like to have urgent feedback as to what transpired.
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Replies (1)Discovery Bank's replyOfficial
23 Nov 2020, 08:44Hi, Barry
We sincerely apologise for your recent experience with Discovery Bank. We are currently investigating the matter with our ***** Department and will certainly provide feedback.
We sincerely apologise for your recent experience with Discovery Bank. We are currently investigating the matter with our ***** Department and will certainly provide feedback.
Discovery Bank's reply23 Nov 2020, 08:44
Official
Hi, Barry
We sincerely apologise for your recent experience with Discovery Bank. We are currently investigating the matter with our ***** Department and will certainly provide feedback.
We sincerely apologise for your recent experience with Discovery Bank. We are currently investigating the matter with our ***** Department and will certainly provide feedback.
