Card blocked

I received my new Discovery Platinum card last week and upon receipt saw that the one card was addressed on my ****en name, but the card was in my married name, I phoned Discovery card and was informed to send them a copy of my marriage certificate. I sent that on 12 January 2016, together with my ID, which was issued in 1999 in my married name, to them. Interesting fact is that I NEVER transacted with Diacovery before I was married.<br> On 14 January I received an e-mail to inform me that the documents sent previously was not enough and that they need certified copies - I refused to do this as it is a major inconvenience. I sent a reply asking an explanation of how they even have my ****en name on their system due to the fact that I was married almost 17 years ago and that I haven't had any dealings with the company before my marriage. Yesterday I received a response instructing me that it is a FICA requirement. No explanation. <br> <br> Tonight I tried to use the card and it would not go through. I phoned Platinum card and told the account was frozen due to certain documents being outstanding! If that is how Discovery treat their customers, I want NOTHING to do with the company!