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Sasha E

1 reviews | Active since Jun 2010

30 May 2021, 09:01

Cant use my own money

I paid the amount asked for on card and they have blocked all my accounts. I cannot even use my transactional account. Thank god i have not moved my salary across to this account else i wouldnt even have access to my own money. UNLOCK MY ACCOUNTS IMMEDIATELY. Called this morning and the lady cant help just gave me ref ***

0
Replies (2)
Discovery Bank
Discovery Bank's reply30 May 2021, 10:37
Official
Hi, Meryl

Sorry to hear that you have been unable to use your account. We have sent your request to our team for assistance you will receive feedback within 24 hours.

regards,
Lebohang
Discovery Bank
Discovery Bank's reply02 Jun 2021, 09:29
Official
Hi, Meryl

We sincerely apologize for your recent experience with Discovery Bank, and hope that you can grant us the opportunity to prove that there are better experiences to be had with us. We have removed the lock on your account you can now use the your account.

Regards,
Lebohang