Hellopeter
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SF
Steven F

1 reviews | Active since Mar 2009

03 Dec 2025, 13:14

Cant login to app for 3 months and no solution

Since submitting the requested documents on the 23 October and TWICE verifying myself to Discovery staff, nobody has contacted me to resolve my issue. The errors point to me still being link to my old device, I dont have it anymore, I have a new device. Is it this difficult to fix? Cant login in for 3 months! Are you going to call me AGAIN to verify???!!!!

https://www.hellopeter.com/discovery-bank/reviews/still-no-response-9f485771eeafc7fb132220efe867d2ff2b167a7c-***

0
Replies (5)
SF
Steven F's update22 Dec 2025, 18:27
Reviewer Update
Still just promises and nobody contacts me. Document s requested have been emailed again... Another 10 days and counting. 2 months now, wow.. just wow
SF
Steven F's update29 Dec 2025, 10:56
Reviewer Update
Good day, please could I get an update. Thanks
SF
Steven F's update02 Jan 2026, 18:29
Reviewer Update
Good day,
Has there been no progress??? Do you not consider this timeframe ridiculous?
SF
Steven F's update12 Jan 2026, 15:26
Reviewer Update
Wow.. no response, no resolution..... Imagine if I moved everything to this bank.
SF
Steven F's update19 Jan 2026, 15:03
Reviewer Update
Good day Marusha,
I am able to login and navigate the app.
Thank you for your assistance.