MC
Martin C
1 reviews | Active since Nov 2011
31 Jul 2023, 18:48
Can’t even create an account, nobody calls back.
I’ve tried twice to register and account and am still waiting for a consultant to contact me to complete registration. Don’t you guys want customers?
Helpful (0)
Replies (4)0
Replies (4)MC
Martin C's updateReviewer Update
03 Aug 2023, 16:36This is not correct Girshwin, I have the bank app, I clicked join, put in my details and it then said a consultant will be in contact to complete the process....it even gave me the name and cellphone number of the consultant. Come on guys at this point I have no faith in you as a bank to be able to provide any kind of a service...how must I trust you with my money when you don't even know your own product? I am on IOS.
MC
Martin C's update03 Aug 2023, 16:36
Reviewer Update
This is not correct Girshwin, I have the bank app, I clicked join, put in my details and it then said a consultant will be in contact to complete the process....it even gave me the name and cellphone number of the consultant. Come on guys at this point I have no faith in you as a bank to be able to provide any kind of a service...how must I trust you with my money when you don't even know your own product? I am on IOS.
MC
Martin C's updateReviewer Update
04 Aug 2023, 08:47Girshwin, my application for an account was started by me, I downloaded the app and tried to create an account, I did not want to go via a broker, I had no choice, I was not asked if I wanted to use a broker, I simply used the app. Just forget it I will stay with my current bank. This is a joke.
MC
Martin C's update04 Aug 2023, 08:47
Reviewer Update
Girshwin, my application for an account was started by me, I downloaded the app and tried to create an account, I did not want to go via a broker, I had no choice, I was not asked if I wanted to use a broker, I simply used the app. Just forget it I will stay with my current bank. This is a joke.
MC
Martin C's updateReviewer Update
04 Aug 2023, 08:48What kind of a bank cannot assist a person and tells you that only a broker can help....pathetic.
MC
Martin C's update04 Aug 2023, 08:48
Reviewer Update
What kind of a bank cannot assist a person and tells you that only a broker can help....pathetic.
Discovery Bank's replyOfficial
04 Aug 2023, 11:57Sorry that you feel this way.
If you would like us to restart your application, we will have be more than happy to assist.
Regards
Girshwin
If you would like us to restart your application, we will have be more than happy to assist.
Regards
Girshwin
Discovery Bank's reply04 Aug 2023, 11:57
Official
Sorry that you feel this way.
If you would like us to restart your application, we will have be more than happy to assist.
Regards
Girshwin
If you would like us to restart your application, we will have be more than happy to assist.
Regards
Girshwin