nS
netto S

1 reviews | Active since Feb 2010

29 Jun 2015, 11:43

CANT ACCES MY FUNDS

WHEN I APP**** FOR THE DISCOVERY CARD I WAS NEVER TOLD THAT IT WILL TAKE ME 4 DAYS TO ACCESS MY MONEY AFTER MY ACCOUNT WAS DEBITED BY DISCOVERY. TO MY HORROR MY ACCOUNT WAS DEBITED FOR THE 1ST TIME THIS MONTH, LAST MONTH THE ACCOUNT WAS NEVER DEBITED, NOW THAT THEY TOOK MY MONEY I CAN'T ACCES IT TILL 4 DAY HAS PASSED, ALTHOUGH IAM USING FNB AND THE DISCOVERY CARD IS LINKED TO FND, I CAN SEE THE MONEY ON MY PROFILE BUT CAN'T ACCES IT, THE STUPID CONSULTANT FAILED TO HIGHLIGHT THIS TO ME WHEN I APP**** FOR THE CARD, THEY TOLD THAT THE FUNDS WILL BE AVAILABLE IMMEDIATELY. I WANT MY MONEY, AND I WILL BE CLOSING THIS STUPID ACCOUNT AS IT DOESN'T HELP WITH MUCH. THIS BAD SERVICE BECUASE ON MY FNB I CAN TRANSFER MY MONEY WITHOUT HAVING TO WAIT FOR 4 DAYS TO ACCES IT. i WILL BE CLOSING THIS ACCOUNT.

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Replies (1)
Discovery Bank
Discovery Bank's reply29 Jun 2015, 13:11
Official
Hello NettoSmit,

Thank you for your comment and for bringing this matter to our attention.

We have responded to you via email.

Regards

Gisela Peters
Executive Relationship Manager (FAIS)
DiscoveryCard
Discovery Vitality
Email: ***
URL: http://www.discovery.co.za