Cannot pay credit card
I am trying to write a report on Discovery Credit Card but the option isn't listed. Since the split from FNB, we have not been able to download the app. Today I phoned the card division because we are desperate to pay our card. The consultant I spoke to said she would email me the bank details so that I can load you as a beneficiary and pay what you from my FNB account. Five hours later, no email. She tried to help me load my app but failed. Her suggestion was that I try again later and use Chrome. No luck. Meanwhile messages are flying asking us to pay R100 urgently. I am now at my wits end. I was on the phone for 45 mins. I cannot phone again. This has turned out to be a horrible experience.
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Discovery Bank's replyOfficial
04 Jun 2020, 15:49Hi Lizzie
In order to make a payment into your Discovery Bank account, you will need to add your Discovery Bank account as a beneficiary on the banking platform of the bank you are transferring funds from.
I hope this helps you.
Regards
AJ
In order to make a payment into your Discovery Bank account, you will need to add your Discovery Bank account as a beneficiary on the banking platform of the bank you are transferring funds from.
- Log In to your online banking platform you wish to make payment from.
- Proceed to add beneficiary.
- Select “Discovery Bank” as the beneficiary bank.
- Insert your eleven-digit account number (Can be found under “ACCOUNTS” in your Discovery Bank app). Alternatively, go to the link online.discovery.bank to view your account details should the app not work.
- Select the Discovery Bank Universal branch.
I hope this helps you.
Regards
AJ
Discovery Bank's reply04 Jun 2020, 15:49
Official
Hi Lizzie
In order to make a payment into your Discovery Bank account, you will need to add your Discovery Bank account as a beneficiary on the banking platform of the bank you are transferring funds from.
I hope this helps you.
Regards
AJ
In order to make a payment into your Discovery Bank account, you will need to add your Discovery Bank account as a beneficiary on the banking platform of the bank you are transferring funds from.
- Log In to your online banking platform you wish to make payment from.
- Proceed to add beneficiary.
- Select “Discovery Bank” as the beneficiary bank.
- Insert your eleven-digit account number (Can be found under “ACCOUNTS” in your Discovery Bank app). Alternatively, go to the link online.discovery.bank to view your account details should the app not work.
- Select the Discovery Bank Universal branch.
I hope this helps you.
Regards
AJ