CG
CP G
1 reviews | Active since Mar 2026
02 Mar 2026, 14:15
CANNOT CONTACT THE DICOVERY BANK BY TELEPHONE
I have been trying to report a problem via their telephone system and have waited for a reply for more than 30 minutes. In between very loud noisy "music" and the same apology sentence - one of our .........................will be with you shortly.
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Replies (2)
Discovery Bank's replyOfficial
02 Mar 2026, 14:22Hi there,
I sincerely apologize for the inconvenience you experienced while trying to reach us.
Unfortunately, our telephone lines are currently experiencing unusually high call volumes, which has caused longer waiting times than usual.
If you are still experiencing difficulties reaching us by phone, please consider contacting us through our social media platforms or sending us a direct message here, and our team will gladly assist you with your query.
Kind regards
Nkhensani
I sincerely apologize for the inconvenience you experienced while trying to reach us.
Unfortunately, our telephone lines are currently experiencing unusually high call volumes, which has caused longer waiting times than usual.
If you are still experiencing difficulties reaching us by phone, please consider contacting us through our social media platforms or sending us a direct message here, and our team will gladly assist you with your query.
Kind regards
Nkhensani
Discovery Bank's reply02 Mar 2026, 14:22
Official
Hi there,
I sincerely apologize for the inconvenience you experienced while trying to reach us.
Unfortunately, our telephone lines are currently experiencing unusually high call volumes, which has caused longer waiting times than usual.
If you are still experiencing difficulties reaching us by phone, please consider contacting us through our social media platforms or sending us a direct message here, and our team will gladly assist you with your query.
Kind regards
Nkhensani
I sincerely apologize for the inconvenience you experienced while trying to reach us.
Unfortunately, our telephone lines are currently experiencing unusually high call volumes, which has caused longer waiting times than usual.
If you are still experiencing difficulties reaching us by phone, please consider contacting us through our social media platforms or sending us a direct message here, and our team will gladly assist you with your query.
Kind regards
Nkhensani
CG
CP G's updateReviewer Update
02 Mar 2026, 14:30Thank you. Please ask one of your colleagues to call me so that I can explain my problemmto them ***.
CG
CP G's update02 Mar 2026, 14:30
Reviewer Update
Thank you. Please ask one of your colleagues to call me so that I can explain my problemmto them ***.