Cannot cancel a credit card

I never gave permission for FNB to hand over the administration of my credit card to Discovery Bank. Nothing was verbally or written to this effect giving permission.

I have requested that the card be cancelled and eventually spoke to a call agent who wanted to FICA my details and I do not intend giving earnings amount etc to them as they were asked to cancel the card. Still they continue to charge and send requests. The lady said she would deal with this personally and see that the card was cancelled. As in typical Discovery style this was not done.

I said if it was not done I would go to Hellopeter as a first stop and then further if they did not cancel it. They did not so here we are. Discovery bank is not the good bank they make out to be.