PA
Peter A
1 reviews | Active since Oct 2013
07 Feb 2022, 12:54
Canceling a credit card
I had a Discovery credit card from the past (issued by FNB). This expired at the end of December and I chose not to renew it. Discovery continue to charge me monthly for an expired credit card! I have emailed them to no avail and I do not want to get caught up in a dystopian call centre so the charges continue! As for a refund on charges......
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Discovery Bank's replyOfficial
07 Feb 2022, 16:59 Hi Peter Thanks for reaching out to us. Please note that all accounts will be billed a monthly account fee whether or not you use the account. This was accepted upon agreeing to the terms and conditions upon application. Please see the below link for more information on the fees we charge: https://www.discovery.co.za/bank/discovery-transaction-fees-one-monthly-fee For any future queries you may reach out to us again or contact our bankers on ***, and we’ll assist further. Regards Thuli
Discovery Bank's reply07 Feb 2022, 16:59
Official
Hi Peter Thanks for reaching out to us. Please note that all accounts will be billed a monthly account fee whether or not you use the account. This was accepted upon agreeing to the terms and conditions upon application. Please see the below link for more information on the fees we charge: https://www.discovery.co.za/bank/discovery-transaction-fees-one-monthly-fee For any future queries you may reach out to us again or contact our bankers on ***, and we’ll assist further. Regards Thuli