DN
Darryl N
1 reviews | Active since Dec 2022
04 Dec 2022, 10:49
Can sort out otp settings within 48hrs its gone 5 days now
My money was deposited in my account on the 29th of november i was hijacked two months ago so they stole my phone with my wallet which had my discovery bank card my old number was registered with discovery bank now that i have a new phone with new sim card discovery bank is struggling to sort out my new otp settings its gone 5 days now i have no acess to my money how the hell must i pay my bills,buy food and most of all pay my rent the call center is helpful but when it gets escalated its becomes worst i called them over and over no help.please help me
Helpful (0)
Replies (2)0
Replies (2)
Discovery Bank's replyOfficial
05 Dec 2022, 08:21Hi Darryl
I'm sorry to hear that.
I'll speak to the relevant team to contact you as soon as possible.
Regards
AJ
I'm sorry to hear that.
I'll speak to the relevant team to contact you as soon as possible.
Regards
AJ
Discovery Bank's reply05 Dec 2022, 08:21
Official
Hi Darryl
I'm sorry to hear that.
I'll speak to the relevant team to contact you as soon as possible.
Regards
AJ
I'm sorry to hear that.
I'll speak to the relevant team to contact you as soon as possible.
Regards
AJ
Discovery Bank's replyOfficial
05 Dec 2022, 09:42Hi Darryl
I've been advised that your OTP details are already updated.
In order to update your payment OTPs, log in to your Discovery Bank app, select 'More' and then scroll down to your contact details and change it there.
Regards
AJ
I've been advised that your OTP details are already updated.
In order to update your payment OTPs, log in to your Discovery Bank app, select 'More' and then scroll down to your contact details and change it there.
Regards
AJ
Discovery Bank's reply05 Dec 2022, 09:42
Official
Hi Darryl
I've been advised that your OTP details are already updated.
In order to update your payment OTPs, log in to your Discovery Bank app, select 'More' and then scroll down to your contact details and change it there.
Regards
AJ
I've been advised that your OTP details are already updated.
In order to update your payment OTPs, log in to your Discovery Bank app, select 'More' and then scroll down to your contact details and change it there.
Regards
AJ