Can not acces banking services because all is forcing me to upgrade

Item: Discovery Bank
Rating: 1
Author: Werner H

Discovery bank's phone app is forcing me to change my account card colour. I already have an account and a platinum card, i dont want to sign up for a new card, i dont care about discovery miles, i couldnt care less about some "behavioural banking" gimmick. The absolutely infuriating thing us that I can not acces my internet banking because the app does not allow access unless i go through this process!!

Helpful (0)

Replies (2)

Werner H's updateReviewer Update

25 Feb 2023, 10:20

*app, not "all"

Werner H's update25 Feb 2023, 10:20

Reviewer Update

*app, not "all"

Discovery Bank's replyOfficial

26 Feb 2023, 08:42

Hi Werner

Please acknowledge this as receipt of your complaint.

To gain access to the bank website, you need to log into the Bank app for the two-step authentication process.

Please consider joining bank on the Bank app, by taping on join bank so that you gain access to your account information on the bank app and website.

Regards
Khanyi

Discovery Bank's reply26 Feb 2023, 08:42

Official