KN
Katlego N

1 reviews | Active since Apr 2020

28 Jun 2024, 10:58

*********** call centre consultants

Nothing more irritating then *********** assistance. Called twice to confirm one thing. The two consultants confirm that the transaction I wanted to perform would be done in a certain timeframe. Now I call and I’m being given a different story. Kindly train your consultants no to give incorrect advice. Totally unprofessional

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Replies (1)
Discovery Bank
Discovery Bank's reply28 Jun 2024, 12:02
Official
Hi Katlego.

I apologize for the frustrating experience you encountered.

I am investigating the case and the information you were provided and will get back to you once I have feedback.

Regards,
Jabulile