PC
Peter C
1 reviews | Active since Dec 2009
01 Oct 2019, 18:15
BUNCH OF ******* ARTISTS.
Bull**** bull**** and more bull**** Discovery bank gave me 1176 miles today.?was worth R1176 in the past. The new scheme miles are worth less than R100 all told.In affect the miles which I have used at Pick n Pay in the past HAVE BEEN REDUCED BY 90% in value from the previous system.
Discovery bank you are a disgrace. I For one will be departing Discovery Bank as soon as I am able!
Helpful (0)
Replies (10)0
Replies (10)PC
Peter C's updateReviewer Update
01 Oct 2019, 18:23I REGRET HAVING ANYTHING TO DO WITH DISCOVERY BANK.
PC
Peter C's update01 Oct 2019, 18:23
Reviewer Update
I REGRET HAVING ANYTHING TO DO WITH DISCOVERY BANK.
PC
Peter C's updateReviewer Update
01 Oct 2019, 18:42I do not know how to spend my 1176 new miles. Do u not realise that ****ing off customers will drive them away forever. Shortchanging me is one way to really ****me off
PC
Peter C's update01 Oct 2019, 18:42
Reviewer Update
I do not know how to spend my 1176 new miles. Do u not realise that ****ing off customers will drive them away forever. Shortchanging me is one way to really ****me off
PC
Peter C's updateReviewer Update
02 Oct 2019, 12:11This response is a crock. You are
I will close my cards as soon as I can.
Mr ****, you came with a good reputation. Alas no more.
I will close my cards as soon as I can.
Mr ****, you came with a good reputation. Alas no more.
PC
Peter C's update02 Oct 2019, 12:11
Reviewer Update
This response is a crock. You are
I will close my cards as soon as I can.
Mr ****, you came with a good reputation. Alas no more.
I will close my cards as soon as I can.
Mr ****, you came with a good reputation. Alas no more.
PC
Peter C's updateReviewer Update
02 Oct 2019, 19:56Your last reply took my breath away. I give up.
I am however trying to transfer the cash value of all my miles to my credit card. No such luck it doesn't work at all.
Your call centre doesn't answer the fone.
WHAT DO I DO?
MR ****, your reputation is in tatters and you deserve it.
I am however trying to transfer the cash value of all my miles to my credit card. No such luck it doesn't work at all.
Your call centre doesn't answer the fone.
WHAT DO I DO?
MR ****, your reputation is in tatters and you deserve it.
PC
Peter C's update02 Oct 2019, 19:56
Reviewer Update
Your last reply took my breath away. I give up.
I am however trying to transfer the cash value of all my miles to my credit card. No such luck it doesn't work at all.
Your call centre doesn't answer the fone.
WHAT DO I DO?
MR ****, your reputation is in tatters and you deserve it.
I am however trying to transfer the cash value of all my miles to my credit card. No such luck it doesn't work at all.
Your call centre doesn't answer the fone.
WHAT DO I DO?
MR ****, your reputation is in tatters and you deserve it.
PC
Peter C's updateReviewer Update
02 Oct 2019, 19:57WHY DO YOU NOT REPLY?
PC
Peter C's update02 Oct 2019, 19:57
Reviewer Update
WHY DO YOU NOT REPLY?
PC
Peter C's updateReviewer Update
02 Oct 2019, 20:00I received a reply to my complaint That DISCOVERY MILES HAD BEEN DEVALUED BY 90%.
WHAT WOULD YOU DO? DISCOVERY BANK DOESNT EVEN ANSWER THE FONE.
THEY DESERVE WHAT IS COMING!!!!!!
Good Day Peter Thank you for bringing your concerns to our attention. We do understand that the new Miles benefit is different, however with Discovery Bank we do offer more benefits than before (Discovery Credit Card). To use your Discovery Miles please login on the Bank App and navigate to your accounts where you will find the option to either: Monetise,
Convert, or
Pay with your Discovery Miles. Kind regards
Nicole Sarlie Private Reply
WHAT WOULD YOU DO? DISCOVERY BANK DOESNT EVEN ANSWER THE FONE.
THEY DESERVE WHAT IS COMING!!!!!!
Good Day Peter Thank you for bringing your concerns to our attention. We do understand that the new Miles benefit is different, however with Discovery Bank we do offer more benefits than before (Discovery Credit Card). To use your Discovery Miles please login on the Bank App and navigate to your accounts where you will find the option to either: Monetise,
Convert, or
Pay with your Discovery Miles. Kind regards
Nicole Sarlie Private Reply
PC
Peter C's update02 Oct 2019, 20:00
Reviewer Update
I received a reply to my complaint That DISCOVERY MILES HAD BEEN DEVALUED BY 90%.
WHAT WOULD YOU DO? DISCOVERY BANK DOESNT EVEN ANSWER THE FONE.
THEY DESERVE WHAT IS COMING!!!!!!
Good Day Peter Thank you for bringing your concerns to our attention. We do understand that the new Miles benefit is different, however with Discovery Bank we do offer more benefits than before (Discovery Credit Card). To use your Discovery Miles please login on the Bank App and navigate to your accounts where you will find the option to either: Monetise,
Convert, or
Pay with your Discovery Miles. Kind regards
Nicole Sarlie Private Reply
WHAT WOULD YOU DO? DISCOVERY BANK DOESNT EVEN ANSWER THE FONE.
THEY DESERVE WHAT IS COMING!!!!!!
Good Day Peter Thank you for bringing your concerns to our attention. We do understand that the new Miles benefit is different, however with Discovery Bank we do offer more benefits than before (Discovery Credit Card). To use your Discovery Miles please login on the Bank App and navigate to your accounts where you will find the option to either: Monetise,
Convert, or
Pay with your Discovery Miles. Kind regards
Nicole Sarlie Private Reply
PC
Peter C's updateReviewer Update
02 Oct 2019, 20:04WHAT DO I DO TO TRANSFER MILES to cash and then my credit card. The app doesn't work and neither does the call centre. Lucky I have set the replacement bank in motion. The MD deserves what is coming.
PC
Peter C's update02 Oct 2019, 20:04
Reviewer Update
WHAT DO I DO TO TRANSFER MILES to cash and then my credit card. The app doesn't work and neither does the call centre. Lucky I have set the replacement bank in motion. The MD deserves what is coming.
PC
Peter C's updateReviewer Update
02 Oct 2019, 20:32I have passed my Complaints on to the Banking Ombudsman for attention.
PC
Peter C's update02 Oct 2019, 20:32
Reviewer Update
I have passed my Complaints on to the Banking Ombudsman for attention.
PC
Peter C's updateReviewer Update
03 Oct 2019, 13:57Thank you for the reply.
Does it not occur to you that your call centres are busy as a consequence
of thousands of angry customers that are complaining. Clearly the number of Hello Peter Complaints is a broad clue to your incompetence and bad service that just continues.
I have passed a letter on to the banking ombudsman detailing my anger at being firstly ********** and secondly the absence of ANY SENSIBLE COMMUNICATION method. You are bringing the banking industry into disrepute. I have never been treated as disrespectedly by any bank in the last 30 years.
The only way to communicate with you is viaHello Peter. Nothing else works at all.
My new credit card application was approved for R2`00 000 in two days by Nedbank. I anticipate that Discovery Bank will soon be history for me.
A number of my colleagues with the same experience, will, if they have not already, dump Discovery completely
Does it not occur to you that your call centres are busy as a consequence
of thousands of angry customers that are complaining. Clearly the number of Hello Peter Complaints is a broad clue to your incompetence and bad service that just continues.
I have passed a letter on to the banking ombudsman detailing my anger at being firstly ********** and secondly the absence of ANY SENSIBLE COMMUNICATION method. You are bringing the banking industry into disrepute. I have never been treated as disrespectedly by any bank in the last 30 years.
The only way to communicate with you is viaHello Peter. Nothing else works at all.
My new credit card application was approved for R2`00 000 in two days by Nedbank. I anticipate that Discovery Bank will soon be history for me.
A number of my colleagues with the same experience, will, if they have not already, dump Discovery completely
PC
Peter C's update03 Oct 2019, 13:57
Reviewer Update
Thank you for the reply.
Does it not occur to you that your call centres are busy as a consequence
of thousands of angry customers that are complaining. Clearly the number of Hello Peter Complaints is a broad clue to your incompetence and bad service that just continues.
I have passed a letter on to the banking ombudsman detailing my anger at being firstly ********** and secondly the absence of ANY SENSIBLE COMMUNICATION method. You are bringing the banking industry into disrepute. I have never been treated as disrespectedly by any bank in the last 30 years.
The only way to communicate with you is viaHello Peter. Nothing else works at all.
My new credit card application was approved for R2`00 000 in two days by Nedbank. I anticipate that Discovery Bank will soon be history for me.
A number of my colleagues with the same experience, will, if they have not already, dump Discovery completely
Does it not occur to you that your call centres are busy as a consequence
of thousands of angry customers that are complaining. Clearly the number of Hello Peter Complaints is a broad clue to your incompetence and bad service that just continues.
I have passed a letter on to the banking ombudsman detailing my anger at being firstly ********** and secondly the absence of ANY SENSIBLE COMMUNICATION method. You are bringing the banking industry into disrepute. I have never been treated as disrespectedly by any bank in the last 30 years.
The only way to communicate with you is viaHello Peter. Nothing else works at all.
My new credit card application was approved for R2`00 000 in two days by Nedbank. I anticipate that Discovery Bank will soon be history for me.
A number of my colleagues with the same experience, will, if they have not already, dump Discovery completely
PC
Peter C's updateReviewer Update
03 Oct 2019, 14:00Does the 1.34 rating on 134 complaints not provide you with a clue to the magnitude of the anger out there!!!!!!!!!! Clearly nobody likeDiscovery Bank. Thank goodness I have no shares!!
PC
Peter C's update03 Oct 2019, 14:00
Reviewer Update
Does the 1.34 rating on 134 complaints not provide you with a clue to the magnitude of the anger out there!!!!!!!!!! Clearly nobody likeDiscovery Bank. Thank goodness I have no shares!!