MG
Mandy G
1 reviews | Active since Jun 2019
17 Sept 2021, 22:21
Blocking a card that’s paid in advance
My card has been blocked twice in one week . Staff promise to call back . Now it’s a technical issue and there isn’t a resolution time . What should I tell a cashier when I try use the card and it’s been blocked again … not satisfactory answers from anyone . False promises No apologies just excuses
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Replies (1)
Discovery Bank's replyOfficial
02 Nov 2021, 14:07Hi, Mandy
We sincerely apologize for your recent experience with Discovery Bank, and hope that you can grant us the opportunity to prove that there are better experiences to be had with us. Our team has removed a block on your account.
Regards,
Lebohang
We sincerely apologize for your recent experience with Discovery Bank, and hope that you can grant us the opportunity to prove that there are better experiences to be had with us. Our team has removed a block on your account.
Regards,
Lebohang
Discovery Bank's reply02 Nov 2021, 14:07
Official
Hi, Mandy
We sincerely apologize for your recent experience with Discovery Bank, and hope that you can grant us the opportunity to prove that there are better experiences to be had with us. Our team has removed a block on your account.
Regards,
Lebohang
We sincerely apologize for your recent experience with Discovery Bank, and hope that you can grant us the opportunity to prove that there are better experiences to be had with us. Our team has removed a block on your account.
Regards,
Lebohang