Blocked Bank Account and Investigators who fail to do their job !!!

Good as I am writing this review I'm so angry 😡 fed up and disappointed with Discovery Bank and their poor service when it comes to their customers, since May 2023 my Bank has been Blocked and I was told to send a Police Affidavit and a Certified ID Copy so they can be able to resolve this matter and I did just that hoping that they will help unblock my account , but guess what No they decided to not help at all giving me stories ... And I have been sending thousands of emails , Calling their ***** Line each and every single day since May and all I kept get is that an " Investigator will call you before end of business day" and u would wait for their call and nothing all I kept getting were thousands if difference references saying that they have opened my ***** case , so I would like to know how does Discovery Banks Investigators work ? They keep promising that they will call but I have never been called by any Investigator since May 2023 so I was wondering if they even have those Investigators whom they assume they have , because every since I keep receiving the same story of an investigator will call and sort this out up until now they even promise that I must not worry my account will be unblocked but nothing has changed , I'm really fed up because it's been 6 full months with a locked account and empty promises of Investigators who who'd call , I hope this touches your conscience and resolve this matter and can the Investigators start doing their jobs because clearly they are not doing them properly because I can't be expecting a call from an Investigators for a whole period of 6 months that's just ********* and unprofessional.. All I want is for My Account to be Unblocked and then I will stop being a nuisance to Your so called " Investigators " .... right not I don't recommend this Bank to anyone their service is appalling especially when it comes to Investigators who don't do their job I am a very disappointed client I must say , I hope you resolve this matter as soon as possible because after all its my money which I'm being denied access to.