Hellopeter
Share Your Experience
VM
Vhonani M

1 reviews | Active since Jul 2023

01 Aug 2023, 20:09

Blocked account

My account is blocked and I don't know why when I call they told me that someone reported it I dnt understand why you allow people to just reported other people for someone that's lame can you please open my account

0
Replies (8)
Discovery Bank
Discovery Bank's reply02 Aug 2023, 08:09
Official
Hi Vhonani 

I am sorry this is frustrating you, your cases is with a ***** investigator who is awaiting feedback from the bank that reported you, feedback will be given to you directly when the investigator has it. 

Regards , 
Palehelo 
VM
Vhonani M's update02 Aug 2023, 13:31
Reviewer Update
I have been waiting can you please slovenly this thing fast I don't want to involve my lawyers
VM
Vhonani M's update02 Aug 2023, 13:33
Reviewer Update
Can you please open my bank I dnt want to regret banking with you guys
VM
Vhonani M's update02 Aug 2023, 15:37
Reviewer Update
Discovery blocked my account they told me they will give me q call but they haven't and when i call the customer service is rude
VM
Vhonani M's update03 Aug 2023, 06:53
Reviewer Update
I have been calling and the customer service cut my calls I dnt want t9 involve my lawyers but you leave me no choice you service is bad too bad I regret banking with you
Discovery Bank
Discovery Bank's reply03 Aug 2023, 08:21
Official
Hi Vhonani 

Please note it is only our ***** team that can assist in this regard, please keep trying to get through to them. 
Please do as advised on Facebook. 

Regards, 
Palehelo 
VM
Vhonani M's update03 Aug 2023, 13:41
Reviewer Update
But they don't tell me anything
Discovery Bank
Discovery Bank's reply04 Aug 2023, 12:28
Official
Hi Vhonani

I have sent a new escalation to get the investigator on your case to contact you. 
I personally do not have the permission to view what the ongoing ***** case on your account is about. 

Regards 
Palehelo