Blocked account

Item: Discovery Bank
Rating: 1
Author: Tshimangadzo N

I have a complain against Discovery bank .I opened a case of blocked account now they closed the case without even giving me feedback .I don't even know what happened I'm confused .you are able to help other customers everyday but you are failing to help me .can't you treat your customers the same way ?

Helpful (0)

Replies (3)

Discovery Bank's replyOfficial

19 Jun 2025, 10:16

Hi there,

Please receive this as confirmation of receipt and acknowledgement of your query.

Thank you for your patience and understanding while I investigate this for you.

Kind regards,
Nosisa

Discovery Bank's reply19 Jun 2025, 10:16

Official

Hi there,

Please receive this as confirmation of receipt and acknowledgement of your query.

Thank you for your patience and understanding while I investigate this for you.

Kind regards,
Nosisa

Discovery Bank's replyOfficial

19 Jun 2025, 10:21

Good day Tshimangadzo,

Please advise if this is still regarding the ***** lock on your account.

Kind regards,
Nosisa

Discovery Bank's reply19 Jun 2025, 10:21

Official

Good day Tshimangadzo,

Please advise if this is still regarding the ***** lock on your account.

Kind regards,
Nosisa

Discovery Bank's replyOfficial

19 Jun 2025, 10:48

Good day Tshimangadzo,

I have connected you to our ***** team, and the phone will ring on your side. Kindly pick up your phone.

Kind regards,
Nosisa

Discovery Bank's reply19 Jun 2025, 10:48

Official

Good day Tshimangadzo,

I have connected you to our ***** team, and the phone will ring on your side. Kindly pick up your phone.

Kind regards,
Nosisa