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Phuluso M
1 reviews | Active since Jul 2023
17 Nov 2023, 14:14
Blocked account
My discovery account is blocked and I've tried calling them to find out why and they're not giving me a valid reason, they just say they're investigating and they will get back to me. Don't trust discovery , it's very *********** I tell you.
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Discovery Bank's replyOfficial
20 Nov 2023, 09:28Hi Phuluso
We appreciate your feedback, and apologise for the experience you have had with us.
You may have a ***** lock on your account, this would be due to another bank's client flagging your account as **********.
Our team is currently investigating to ensure that the account is unlocked soonest, and they will provide you with feedback soonest.
Alternatively you can contact the ***** team on *** for direct feedback.
Best regards,
Mpho
We appreciate your feedback, and apologise for the experience you have had with us.
You may have a ***** lock on your account, this would be due to another bank's client flagging your account as **********.
Our team is currently investigating to ensure that the account is unlocked soonest, and they will provide you with feedback soonest.
Alternatively you can contact the ***** team on *** for direct feedback.
Best regards,
Mpho
Discovery Bank's reply20 Nov 2023, 09:28
Official
Hi Phuluso
We appreciate your feedback, and apologise for the experience you have had with us.
You may have a ***** lock on your account, this would be due to another bank's client flagging your account as **********.
Our team is currently investigating to ensure that the account is unlocked soonest, and they will provide you with feedback soonest.
Alternatively you can contact the ***** team on *** for direct feedback.
Best regards,
Mpho
We appreciate your feedback, and apologise for the experience you have had with us.
You may have a ***** lock on your account, this would be due to another bank's client flagging your account as **********.
Our team is currently investigating to ensure that the account is unlocked soonest, and they will provide you with feedback soonest.
Alternatively you can contact the ***** team on *** for direct feedback.
Best regards,
Mpho