MB
Melani B

1 reviews | Active since Mar 2017

31 Mar 2017, 11:03

Blacklisted

<p>I had a Discovery Card and settled the account two year ago in full and the account was closed. I went to Standard bank for a personal loan just to find out the Discovery Card division never removed my listing and I now have a bad credit rating because I settled my debt with Discovery. The worst is that it will now take more than 10 working days for my name to be cleared and I need the load urgently.</p> <p> </p> <p>I'm a loyal Discovery client I have Health, life and vechile/home insurance with Discovery...and this is how they repay my loyalty by blacklisting me for paid debt.</p>

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Replies (1)
Discovery Bank
Discovery Bank's reply31 Mar 2017, 14:21
Official

Hi Melemut

Thank you for your comments and for bringing this matter to our attention.

We sincerely apologise for any inconvenience caused in this matter.

Thank you for kind patience and understanding.

Your reference number is – ***.

Regards

Jaco Thompson

Executive Relationship Manager (FAIS)