RM
Rod M

1 reviews | Active since Mar 2017

06 Mar 2017, 09:58

'Black Friday' cashbacks still not paid 3 months later

<p>On 25th November 2016, following multiple adverts from Discovery card re ‘Black Friday’ online specials, I purchased products at Cape Union Mart online.</p> <p> </p> <p>The ‘Black Friday’ specials included additional Discovery Miles and Cash Back from the Discovery partner. To date, more than 3 months later, the cashback has not been credited to my account.</p> <p> </p> <p>Following multiple emails to Discovery Card (Latest ref number: ********** 760), and promises that I would be contacted "within 3 business days", this has not been resolved. Very disappointing indeed!</p> <p> </p>

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Replies (1)
Discovery Bank
Discovery Bank's reply07 Mar 2017, 07:55
Official

Dear RodMartin

Thank you for your comments and for bringing this matter to our attention.

One of our s****ed consultants will be in contact shortly.

We sincerely apologize for any inconvenience caused in this matter.

Thank you for your patience while we resolve this query.

Your reference number is – ***