KS
Kitu S
1 reviews | Active since May 2016
22 Aug 2024, 23:00
Biometric not working, disgusting!
I'm on an international trip, I'm using my discovery account for the first time, tried to do a transaction using my app and online. Not accessible, biometric not working! Disgusted is an understatement! Resolve urgently!
Helpful (0)
Replies (2)0
Replies (2)
Discovery Bank's replyOfficial
23 Aug 2024, 16:28Hi Kitu,
We apologize for this experience.
There are no reported issues from our technical team with this. What is the exact error you experience when you need to make use of the biometrics?
Kind regards
Tyrone
We apologize for this experience.
There are no reported issues from our technical team with this. What is the exact error you experience when you need to make use of the biometrics?
Kind regards
Tyrone
Discovery Bank's reply23 Aug 2024, 16:28
Official
Hi Kitu,
We apologize for this experience.
There are no reported issues from our technical team with this. What is the exact error you experience when you need to make use of the biometrics?
Kind regards
Tyrone
We apologize for this experience.
There are no reported issues from our technical team with this. What is the exact error you experience when you need to make use of the biometrics?
Kind regards
Tyrone
KS
Kitu S's updateReviewer Update
28 Aug 2024, 08:39What is the exact error? I expected a call not a response to a complaint! There's no error it's just not working and freezes!
KS
Kitu S's update28 Aug 2024, 08:39
Reviewer Update
What is the exact error? I expected a call not a response to a complaint! There's no error it's just not working and freezes!