RK
Reabetswe K
1 reviews | Active since Dec 2022
01 Dec 2022, 17:59
Bhod. Disappointed
I have been trying to contact discovery banking regarding a pending transaction, a certain store reversed my money two days ago and I have still not received it. What is going on??
Helpful (0)
Replies (1)0
Replies (1)
Discovery Bank's replyOfficial
02 Dec 2022, 09:08Hi Reabetswe
Thanks for reaching out.
Please note that every merchant has seven days to bank a pending transaction, if they don't bank it within seven days, the funds will come back into your account.
If they advised that they've reversed the transaction, send us proof from the merchant stating that we must delete the pending transaction on our end.
Regards
Andile
Thanks for reaching out.
Please note that every merchant has seven days to bank a pending transaction, if they don't bank it within seven days, the funds will come back into your account.
If they advised that they've reversed the transaction, send us proof from the merchant stating that we must delete the pending transaction on our end.
Regards
Andile
Discovery Bank's reply02 Dec 2022, 09:08
Official
Hi Reabetswe
Thanks for reaching out.
Please note that every merchant has seven days to bank a pending transaction, if they don't bank it within seven days, the funds will come back into your account.
If they advised that they've reversed the transaction, send us proof from the merchant stating that we must delete the pending transaction on our end.
Regards
Andile
Thanks for reaching out.
Please note that every merchant has seven days to bank a pending transaction, if they don't bank it within seven days, the funds will come back into your account.
If they advised that they've reversed the transaction, send us proof from the merchant stating that we must delete the pending transaction on our end.
Regards
Andile