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Amanda R

1 reviews | Active since Sept 2017

16 Oct 2023, 11:07

Beware of Paying for Items with Combination of Cash & Discovery Miles, it might trip you up if you need a refund.

I made the mistake of buying an item from Takealot for R8300 using a combination of cash and discovery miles. After many issues with the item I was issued a credit and when I tried to cash out that credit I was told that I needed permission from Discovery Bank due to me using a combination of cash and miles. Two months later, no refund and no email from Discovery telling my why. Shocking service. So glad I bank with Nedbank.

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Replies (1)
Discovery Bank
Discovery Bank's reply16 Oct 2023, 12:30
Official
Hi Amanda 

I am urgently looking into your case and will be providing feedback as soon as possible. 

Regards, 
Palehelo