LP
Leonie P

1 reviews | Active since Oct 2019

15 Nov 2024, 11:44

BEWARE OF DISCOVERY BANK *****ING FROM THE DECEASED LEAVING WIDOW TO SUFFER

Be careful to use Discovery Bank my Dad's terminal ill-ness was paid into Discovery Bank the day before he passed away 26 April 2024. My Mom a widow in financial distress is currently waiting for Sanlam to finalise his Estate to be able to have access to funds, Sanlam is doing all to finalse but Discovery Bank is holding on to the funds after numerous reminders from the executor to pay this into my Dad's Estate Late Account. With December looming and our first Christmas without my Dad Discovery is causing my Mom more suffering if the funds are not paid to the Account by the 18t November 2024 I will personally share our story and experiences on all social media platforms.

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Replies (1)
Discovery Bank
Discovery Bank's reply18 Nov 2024, 10:53
Official
Hi Leonie 

Our sincerest condolences about your father's passing. 

I have inquired with our Collections team, and the current status of the case was advised to the team finalizing your father's estate. On our side, there are just s few processes that are compulsory for us to follow then we can be able to confirm the payment due. 

Please note that your case has been escalated by the relevant team, and feedback will be provided soonest to the team that's finalising his Estate. 

Kind regards,
Mpho