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chadivan C

1 reviews | Active since Sept 2016

24 Aug 2020, 11:44

Best/Worst bank at ignoring their clients requests

By far the worst bank within South Africa, I have had a Discovery Credit card for quite a number of years without any issues, however they just decided to give me 2 extra cheque accounts for no apparent reason, and when i asked them to close these accounts down i was told i would need to settle the outstanding bank fees before they would be able to close the account down. I have not used these accounts nore do i plan on using them, Finally after months of fighting i managed to have one of the accounts closed, but now still have one active with over R 1 000.00 in bank fees which i refuse to pay as i did not ask for these cheque accounts. Is there anyone who would be able to assist me with closing this ****** account down.

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Replies (1)
Discovery Bank
Discovery Bank's reply29 Oct 2020, 17:05
Official
Hi Chad
 
Sorry if we haven’t answered your query yet. It’s also frustrating for us because we aim to give you the best service.
 
If you still need help, we’d like to fix this. Please resend us the details so we can get back to you quickly. 
 
Regards
Discovery Bank