Behavior for World's 1st behavioral bank!

Discovery Bank decided to hand me over to: Due to non-payment on your DISCOVERY BANK account, a Section 129 Legal Notice has been sent. Call MBD on ***. Ref: 300......

This after my monthly account fees have been transferred to my credit card account. None of these accounts were ever in use. The accounts were opened when FNB no longer provided the Discovery Credit Card service. Due to inactivity on both accounts I have consequently requested to have them closed. Bank records would show complete inactivity. Discovery Bank never acted upon these requests and kept accounts open and running up monthly account fees. Luckily I kept the record of the conversation and date and reference number.

The exact date which was 8 July to number ***.

The calls lasted 6:09 and 6:32 respectively where I on both occasions requested final settlement and closure of the accounts.

I have been a Discovery member since 2004. I cannot help but think it was in their interest to keep collecting fees and ignore my request.

Disgusting behavior from the world's first behavioral bank.