PN
Philisha N
1 reviews | Active since Jan 2021
09 Jan 2021, 02:18
Be useful ****ing help!
Worst experience ever!!!! Cannot login to my app for 2 weeks keeps saying invalid username and password no matter how many times I reset it.called in for help they just ****ing useless keep telling me to do the same thing that I have already done so many times and still nothing.they treat me as if I'm uneducated to put in a simple password.
Calling everyday with no solution how can u not be able to help with the app it's your app?
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Replies (1)
Discovery Bank's replyOfficial
13 Jan 2021, 14:59Good day Philisha
Thank you for bringing your concerns to our attention and please accept our apologies for the delayed response.
Please follow the trouble shooting steps below and advise if you still receive the same error.
• You have JavaScript enabled.
• Clear Cache and uninstalled and reinstalled the APP.
JavaScript for iOS using the following navigation on the Clients Device:
Settings -> Safari ->Advanced -> Enable JavaScript (IOS)
Enable JavaScript for Android using the following navigation on the Clients Device:
From Google Chrome -> Click the three vertical dots -> Settings -> Site Settings -> JavaScript
Please note that you can view your Discovery Credit details on the below link.
https://online.discovery.bank/login
Regards
Sibongile
Thank you for bringing your concerns to our attention and please accept our apologies for the delayed response.
Please follow the trouble shooting steps below and advise if you still receive the same error.
• You have JavaScript enabled.
• Clear Cache and uninstalled and reinstalled the APP.
JavaScript for iOS using the following navigation on the Clients Device:
Settings -> Safari ->Advanced -> Enable JavaScript (IOS)
Enable JavaScript for Android using the following navigation on the Clients Device:
From Google Chrome -> Click the three vertical dots -> Settings -> Site Settings -> JavaScript
Please note that you can view your Discovery Credit details on the below link.
https://online.discovery.bank/login
Regards
Sibongile
Discovery Bank's reply13 Jan 2021, 14:59
Official
Good day Philisha
Thank you for bringing your concerns to our attention and please accept our apologies for the delayed response.
Please follow the trouble shooting steps below and advise if you still receive the same error.
• You have JavaScript enabled.
• Clear Cache and uninstalled and reinstalled the APP.
JavaScript for iOS using the following navigation on the Clients Device:
Settings -> Safari ->Advanced -> Enable JavaScript (IOS)
Enable JavaScript for Android using the following navigation on the Clients Device:
From Google Chrome -> Click the three vertical dots -> Settings -> Site Settings -> JavaScript
Please note that you can view your Discovery Credit details on the below link.
https://online.discovery.bank/login
Regards
Sibongile
Thank you for bringing your concerns to our attention and please accept our apologies for the delayed response.
Please follow the trouble shooting steps below and advise if you still receive the same error.
• You have JavaScript enabled.
• Clear Cache and uninstalled and reinstalled the APP.
JavaScript for iOS using the following navigation on the Clients Device:
Settings -> Safari ->Advanced -> Enable JavaScript (IOS)
Enable JavaScript for Android using the following navigation on the Clients Device:
From Google Chrome -> Click the three vertical dots -> Settings -> Site Settings -> JavaScript
Please note that you can view your Discovery Credit details on the below link.
https://online.discovery.bank/login
Regards
Sibongile