SK
Silvia K
1 reviews | Active since Oct 2009
28 Feb 2025, 16:57
BE NICE DISCOVERY
On the 20th Feb at 11:46 I wrote a review. Up until today I have not received any reply. Shocked - nope not really. I ask once again for someone to give me a call back and help me with the situation I am in. As per letter I asked for someone to help me with the blunder that I made when booking a very expensive flight to the UK for May. This was due to pressure from a travel agent. I seriously hope and pray someone with a heart can phone and help me. Come on Discovery do not let me down..the very least point me in the right direction.
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Discovery Bank's replyOfficial
03 Mar 2025, 09:30Hi there Silvia.
Thanks for reaching out to us.
When you use your Discovery Bank credit, debit or virtual card to pay for the full cost of your international ticket, Discovery Travel Insurance will automatically email your travel certificate to you.
We are unable to assist if you did not use your Discovery Bank card to purchase the full cost of your international ticket.
You can also reach out to our Travel Insurance department directly on ***for further questions.
Kind regards
Nkhensani
Thanks for reaching out to us.
When you use your Discovery Bank credit, debit or virtual card to pay for the full cost of your international ticket, Discovery Travel Insurance will automatically email your travel certificate to you.
We are unable to assist if you did not use your Discovery Bank card to purchase the full cost of your international ticket.
You can also reach out to our Travel Insurance department directly on ***for further questions.
Kind regards
Nkhensani
Best regards,
Discovery Bank's reply03 Mar 2025, 09:30
Official
Hi there Silvia.
Thanks for reaching out to us.
When you use your Discovery Bank credit, debit or virtual card to pay for the full cost of your international ticket, Discovery Travel Insurance will automatically email your travel certificate to you.
We are unable to assist if you did not use your Discovery Bank card to purchase the full cost of your international ticket.
You can also reach out to our Travel Insurance department directly on ***for further questions.
Kind regards
Nkhensani
Thanks for reaching out to us.
When you use your Discovery Bank credit, debit or virtual card to pay for the full cost of your international ticket, Discovery Travel Insurance will automatically email your travel certificate to you.
We are unable to assist if you did not use your Discovery Bank card to purchase the full cost of your international ticket.
You can also reach out to our Travel Insurance department directly on ***for further questions.
Kind regards
Nkhensani
Best regards,