MN
Mangalani N
1 reviews | Active since Sept 2015
02 Sept 2025, 11:57
Be careful with this bank
Be careful with this bank. I made 2 R1000 payments to my rain account because discovery bank didn’t send me an authentication verification to approve or decline the payment. So Discovery is leaving your account open to ********s why would their system not send authentication codes or verification codes when payments are made? Discovery I want my money back for the 1 payment your system is flawed.
Helpful (0)
Replies (3)0
Replies (3)
Discovery Bank's replyOfficial
10 Sept 2025, 17:13Hi Mangalani,
This is concerning to hear. We would like to look into this for you and see how we can help you. Would please provide the reference's for the two payments that you made, the dates and payment method use.
Would you please expand on the way in which Rain deducts funds from your account, so that we may understand how we can assist.
Kind regards,
Tyrone
This is concerning to hear. We would like to look into this for you and see how we can help you. Would please provide the reference's for the two payments that you made, the dates and payment method use.
Would you please expand on the way in which Rain deducts funds from your account, so that we may understand how we can assist.
Kind regards,
Tyrone
Discovery Bank's reply10 Sept 2025, 17:13
Official
Hi Mangalani,
This is concerning to hear. We would like to look into this for you and see how we can help you. Would please provide the reference's for the two payments that you made, the dates and payment method use.
Would you please expand on the way in which Rain deducts funds from your account, so that we may understand how we can assist.
Kind regards,
Tyrone
This is concerning to hear. We would like to look into this for you and see how we can help you. Would please provide the reference's for the two payments that you made, the dates and payment method use.
Would you please expand on the way in which Rain deducts funds from your account, so that we may understand how we can assist.
Kind regards,
Tyrone
MN
Mangalani N's updateReviewer Update
10 Sept 2025, 20:31Payments was made on the 02.09.2025. You can check my banking profile you will see the 2 payments for R1000. I got a message from your consultant and it just proves that I made the wrong decision choosing this bank, God knows how the claims experience will be, if the banking experience is like this.
MN
Mangalani N's update10 Sept 2025, 20:31
Reviewer Update
Payments was made on the 02.09.2025. You can check my banking profile you will see the 2 payments for R1000. I got a message from your consultant and it just proves that I made the wrong decision choosing this bank, God knows how the claims experience will be, if the banking experience is like this.
Discovery Bank's replyOfficial
11 Sept 2025, 08:21Hi Mangalani,
Thank you. Would you please expand on the way in which Rain deducts funds from your account, so that we may understand how we can assist.
Kind regards,
Tyrone
Thank you. Would you please expand on the way in which Rain deducts funds from your account, so that we may understand how we can assist.
Kind regards,
Tyrone
Discovery Bank's reply11 Sept 2025, 08:21
Official
Hi Mangalani,
Thank you. Would you please expand on the way in which Rain deducts funds from your account, so that we may understand how we can assist.
Kind regards,
Tyrone
Thank you. Would you please expand on the way in which Rain deducts funds from your account, so that we may understand how we can assist.
Kind regards,
Tyrone