PO
Preston O'Reilly
1 reviews | Active since Jan 2019
05 Oct 2025, 14:53
BE CAREFUL OF THIS BANK THEY SUCK AT SERVICE!
For anyone thinking of opening up a bank account at Discovery please think again. After sales services is basically non existent here. I tried calling countless times to sort out a query for the last week, I have sent emails and WhatsApps and have yet to speak to a consultant. Your service is honestly pathetic I can't wait to close our accounts here!!!! Do you even have people working at this bank coz seriously??????How hard is it to call a client back that's left so many emails and WhatsApps!!!! Not on man
Helpful (0)
Replies (4)0
Replies (4)
Discovery Bank's replyOfficial
05 Oct 2025, 15:15Hi Preston.
Thank you for reaching out to us.
I apologize for your experience with our service and for the inconvenience caused by this.
Please provide a brief description of your query so that I can further assist you.
Regards,
Jabulile
Thank you for reaching out to us.
I apologize for your experience with our service and for the inconvenience caused by this.
Please provide a brief description of your query so that I can further assist you.
Regards,
Jabulile
Discovery Bank's reply05 Oct 2025, 15:15
Official
Hi Preston.
Thank you for reaching out to us.
I apologize for your experience with our service and for the inconvenience caused by this.
Please provide a brief description of your query so that I can further assist you.
Regards,
Jabulile
Thank you for reaching out to us.
I apologize for your experience with our service and for the inconvenience caused by this.
Please provide a brief description of your query so that I can further assist you.
Regards,
Jabulile
PO
Preston O'Reilly's updateReviewer Update
05 Oct 2025, 15:31I need someone to help me with my credit card. Everytime I call your contact centre the phone gets put down in my ear this happened 3 times. I have probably spent over an our on the phone this is not on man
PO
Preston O'Reilly's update05 Oct 2025, 15:31
Reviewer Update
I need someone to help me with my credit card. Everytime I call your contact centre the phone gets put down in my ear this happened 3 times. I have probably spent over an our on the phone this is not on man
PO
Preston O'Reilly's updateReviewer Update
05 Oct 2025, 16:24I want to cancel it
PO
Preston O'Reilly's update05 Oct 2025, 16:24
Reviewer Update
I want to cancel it
PO
Preston O'Reilly's updateReviewer Update
05 Oct 2025, 17:39You can call at 9:30
PO
Preston O'Reilly's update05 Oct 2025, 17:39
Reviewer Update
You can call at 9:30