Banking with Discovery is a total waste of time!!!

Item: Discovery Bank
Rating: 1
Author: Thandiwe K

When you request a POP from Discovery Bank you’ll get it in the New Year!!! Requested a POP on the 31 October at 07:27 still waiting Simple request is like asking for someone to go to the moon and fetch this POP!! This is exactly why I’m switching banks.

Helpful (0)

Replies (3)

Discovery Bank's replyOfficial

09 Nov 2025, 07:10

Hi Thandiwe,

I sincerely apologize for the experience had with us.

I am going to investigate further and provide you with feedback soonest.

Kind Regards,
Onthatile

Discovery Bank's reply09 Nov 2025, 07:10

Official

Hi Thandiwe,

I sincerely apologize for the experience had with us.

I am going to investigate further and provide you with feedback soonest.

Kind Regards,
Onthatile

Thandiwe K's updateReviewer Update

10 Nov 2025, 17:43

It’s sad that a person needs to go on such platforms just to get assistance.

Thandiwe K's update10 Nov 2025, 17:43

Reviewer Update

It’s sad that a person needs to go on such platforms just to get assistance.

Discovery Bank's replyOfficial

11 Nov 2025, 07:58

Hi Thandiwe,

I truly understand how frustrating this experience must have been, and I want to sincerely apologise for the inconvenience caused. Please know that your concerns are important to me, and I’m committed to ensuring this doesn’t happen again.

Kind regards,
Onthatile

Discovery Bank's reply11 Nov 2025, 07:58

Official