Banking Sucks!

Item: Discovery Bank
Rating: 1

My broker convinced me to move my banking to Discovery. What a huge mistake. It took them almost 3 months to sort an internal debit order out for my RA fund. Now I can not do internal transfers between accounts. on internet banking. Was on the phone with them trying to sort it out, zero feedback up to date. What do I do? Move back to my previous bank? Oh, I rated you only 1 star because you can not select zero stars!

Helpful (0)

Replies (5)

Discovery Bank's replyOfficial

29 Sept 2022, 11:20

Hi Johan

I'm sorry to hear that.

I'll have a look at what's going with your case to ensure it gets done as soon as possible.

Regards
AJ

Discovery Bank's reply29 Sept 2022, 11:20

Official

Hi Johan

I'm sorry to hear that.

I'll have a look at what's going with your case to ensure it gets done as soon as possible.

Regards
AJ

's updateReviewer Update

01 Oct 2022, 13:10

Issue has been sorted out. Thanks.
Happy for now.

's update01 Oct 2022, 13:10

Reviewer Update

Issue has been sorted out. Thanks.
Happy for now.

Discovery Bank's replyOfficial

03 Oct 2022, 09:16

That's great to hear, Johan.

Regards
AJ

Discovery Bank's reply03 Oct 2022, 09:16

Official

That's great to hear, Johan.

Regards
AJ

's updateReviewer Update

26 Oct 2022, 05:48

And the battle continues. Can not add and pay new beneficiary, always have to phone and spend 20 minutes on the phone to sort this **** out!
I miss my old Bank. 😢

's update26 Oct 2022, 05:48

Reviewer Update

And the battle continues. Can not add and pay new beneficiary, always have to phone and spend 20 minutes on the phone to sort this **** out!
I miss my old Bank. 😢

Discovery Bank's replyOfficial

28 Oct 2022, 08:46

Hi Johan

I'm sorry to hear that.

The beneficiaries that you're adding, are they business account details or does this error happen whenever you add any beneficiary, even personal accounts?

Regards
AJ

Discovery Bank's reply28 Oct 2022, 08:46

Official