RP
Rezandre P

1 reviews | Active since Aug 2023

08 Mar 2025, 13:40

Banking fees

Discovery bank put my.bank account on hold last year i had 1800 in my.account fast forward to last year december i decided to log in to my app to find the hold has been lifted but i was never informed about it my 1800 is gone and i have a bank fees piled up to more than 2000 they never contacted me regarding the hold being lifted instead they took my 1800 and let the banking fees pile up

0
Replies (1)
Discovery Bank
Discovery Bank's reply08 Mar 2025, 13:55
Official
Hi there

I apologize for the experience that you have had with us.

Your case has been handed over to our executive relationship manager who will reach out to you directly to assist with your complaint.

Kind regards,
Nosisa