AR
Andre R
1 reviews | Active since Nov 2012
05 Aug 2021, 08:43
Banking Feed to 22Seven
Bank transaction feed to 22Seven has been broken for months. When will Discovery be able to restore its bank feed/API to 3rd party budgeting applications like 22Seven? Utterly disappointing to not get answer to this question and being passed from pillar to post when calling the useless call centre.
Helpful (0)
Replies (3)0
Replies (3)
Discovery Bank's replyOfficial
05 Aug 2021, 09:35Hi Andre
Thank you for bringing your concerns to our attention. Personal finance tools like 22seven gather financial information in a way that the Discovery Bank app doesn’t allow for. We’re committed to the security of your financial data.
We’re aware that many people use 22seven and apps like it, but we’ll only allow it to work with your Discovery Bank account when we’re convinced that your financial data will remain completely secure.
We’ll also ask for your agreement before we allow tools like this to gather your financial data. I apologise for any inconvenience.
Regards
Sibongile
Thank you for bringing your concerns to our attention. Personal finance tools like 22seven gather financial information in a way that the Discovery Bank app doesn’t allow for. We’re committed to the security of your financial data.
We’re aware that many people use 22seven and apps like it, but we’ll only allow it to work with your Discovery Bank account when we’re convinced that your financial data will remain completely secure.
We’ll also ask for your agreement before we allow tools like this to gather your financial data. I apologise for any inconvenience.
Regards
Sibongile
Discovery Bank's reply05 Aug 2021, 09:35
Official
Hi Andre
Thank you for bringing your concerns to our attention. Personal finance tools like 22seven gather financial information in a way that the Discovery Bank app doesn’t allow for. We’re committed to the security of your financial data.
We’re aware that many people use 22seven and apps like it, but we’ll only allow it to work with your Discovery Bank account when we’re convinced that your financial data will remain completely secure.
We’ll also ask for your agreement before we allow tools like this to gather your financial data. I apologise for any inconvenience.
Regards
Sibongile
Thank you for bringing your concerns to our attention. Personal finance tools like 22seven gather financial information in a way that the Discovery Bank app doesn’t allow for. We’re committed to the security of your financial data.
We’re aware that many people use 22seven and apps like it, but we’ll only allow it to work with your Discovery Bank account when we’re convinced that your financial data will remain completely secure.
We’ll also ask for your agreement before we allow tools like this to gather your financial data. I apologise for any inconvenience.
Regards
Sibongile
AR
Andre R's updateReviewer Update
05 Aug 2021, 09:51Thanks for the response Sibongile - but what does it mean? Are you going to allow the feed to take place or not? Surely by providing 22Seven with my Discovery login credentials it is an indication that I have consented?
AR
Andre R's update05 Aug 2021, 09:51
Reviewer Update
Thanks for the response Sibongile - but what does it mean? Are you going to allow the feed to take place or not? Surely by providing 22Seven with my Discovery login credentials it is an indication that I have consented?
Discovery Bank's replyOfficial
16 Aug 2021, 10:24Hi Andre
Discovery is committed to keeping our clients’ data safely and securely, we also recognise that we need to support our clients that want to use third party tools to manage their finances. We have liaised with 22Seven to establish a secure channel to transfer data for this specific purpose. We are working together with 22Seven to have this up and running in the next few weeks.
Regards
AJ
Discovery is committed to keeping our clients’ data safely and securely, we also recognise that we need to support our clients that want to use third party tools to manage their finances. We have liaised with 22Seven to establish a secure channel to transfer data for this specific purpose. We are working together with 22Seven to have this up and running in the next few weeks.
Regards
AJ
Discovery Bank's reply16 Aug 2021, 10:24
Official
Hi Andre
Discovery is committed to keeping our clients’ data safely and securely, we also recognise that we need to support our clients that want to use third party tools to manage their finances. We have liaised with 22Seven to establish a secure channel to transfer data for this specific purpose. We are working together with 22Seven to have this up and running in the next few weeks.
Regards
AJ
Discovery is committed to keeping our clients’ data safely and securely, we also recognise that we need to support our clients that want to use third party tools to manage their finances. We have liaised with 22Seven to establish a secure channel to transfer data for this specific purpose. We are working together with 22Seven to have this up and running in the next few weeks.
Regards
AJ