LM
LEHLOGONOLO M

1 reviews | Active since Dec 2009

13 May 2022, 09:38

Bank that doesn’t care about customers

Late last month I called them in to help me stop a debit order. But now I realize it’s the incorrect one as I stopped the one for my policy. Then I called them back and they are unable to lift it. They would much rather loose me as a customer because they don’t care about their customers.

0
Replies (1)
Discovery Bank
Discovery Bank's reply13 May 2022, 12:46
Official
Hi Lehlogonolo

Thanks for reaching out to us.

As you have requested a debit order stop we cannot reverse this. You will have to speak to the merchant to reinstate the debit order or update your banking details as this block was initiated by you. 

Regards 
Girshwin