HD
Hans D

1 reviews | Active since Mar 2009

12 Nov 2020, 14:38

Bank rewards!!

After 11 months, an issue with me getting back only half (if any!) of my monthly rewards for healthy food bought at PnP is still not fully resolved. It seems as if the people at Discovery Bank responsible for clients (I cannot add 'service' or 'care' because such are totally absent) just good give a ... No wonder Brand's Eye SA Banking Sentiment Index rates Discovery Bank so dismally.

0
Replies (2)
HD
Hans D's update12 Nov 2020, 18:13
Reviewer Update
I was promised a call back by Jacques 3,5 weeks ago. A portion of the amount owed in miles was paid back. I still await his call ...
How about you calling me for a change!
HD
Hans D's update12 Nov 2020, 20:57
Reviewer Update
In fairness to Discovery Bank, I did receive an sms late on Thursday indicating that the 50% cash back I did not received as miles, did pay into my Savings account.
Now I am only left with three outstanding Vitality issues ...