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Zikhona D
1 reviews | Active since Jul 2025
10 Dec 2025, 03:35
Bank hold
My account was put on hold in February after my customer requested a refund for R3000, I had a total of R3200 in 2 accounts and asked that they transfer the money to my main account in order for my customer to get her refund and I continue banking. Instead till today which is the 10th of December nothing has been done instead my total amount in both accounts is below R3000. They have dedicated they monthly fees without helping me
Helpful (0)
Replies (5)0
Replies (5)
Discovery Bank's replyOfficial
10 Dec 2025, 06:35Hey Zikhona.
Thank you for contacting us. We apologize for the experience that you have had with us.
I am looking into this for you and will get back to you, via your DMs.
Kind regards,
Mpho.
Thank you for contacting us. We apologize for the experience that you have had with us.
I am looking into this for you and will get back to you, via your DMs.
Kind regards,
Mpho.
Discovery Bank's reply10 Dec 2025, 06:35
Official
Hey Zikhona.
Thank you for contacting us. We apologize for the experience that you have had with us.
I am looking into this for you and will get back to you, via your DMs.
Kind regards,
Mpho.
Thank you for contacting us. We apologize for the experience that you have had with us.
I am looking into this for you and will get back to you, via your DMs.
Kind regards,
Mpho.
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Zikhona D's updateReviewer Update
17 Dec 2025, 11:59No, my number is ***. Have no missed calls from them
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Zikhona D's update17 Dec 2025, 11:59
Reviewer Update
No, my number is ***. Have no missed calls from them
Discovery Bank's replyOfficial
17 Dec 2025, 12:47Hi Zikhona.
Your number rings and goes to voicemail thereafter. It may be that our number is blocked?
Do you have an alternative number?
Kind regards,
Mpho.
Your number rings and goes to voicemail thereafter. It may be that our number is blocked?
Do you have an alternative number?
Kind regards,
Mpho.
Discovery Bank's reply17 Dec 2025, 12:47
Official
Hi Zikhona.
Your number rings and goes to voicemail thereafter. It may be that our number is blocked?
Do you have an alternative number?
Kind regards,
Mpho.
Your number rings and goes to voicemail thereafter. It may be that our number is blocked?
Do you have an alternative number?
Kind regards,
Mpho.
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Zikhona D's updateReviewer Update
17 Dec 2025, 12:49Your calls are hardly ringing on my side, please call on *** alternatively
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Zikhona D's update17 Dec 2025, 12:49
Reviewer Update
Your calls are hardly ringing on my side, please call on *** alternatively
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Zikhona D's updateReviewer Update
29 Dec 2025, 16:06I never got any help from these people nor did they call me for a solution, instead they closed the case. Terrible customer service
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Zikhona D's update29 Dec 2025, 16:06
Reviewer Update
I never got any help from these people nor did they call me for a solution, instead they closed the case. Terrible customer service