MS
Martin S

1 reviews | Active since Jul 2018

09 Dec 2019, 22:25

Bank can’t even figure out how to do applications

I app**** to Discovery bank all excited and what not. After I did the entire registration they told me the application has been submitted, wait for further instructions.

More than a week passed, then the app got reset and I had to apply again.

Upon phoning I was told to just “follow the on screen prompts”. So I did that and it sent another application. Another week passed and I heard nothing. I phoned again, they told me that the application is fine, I should just wait for them to schedule delivery. Two days later I phoned again, it was stuck at the credit department. I was advised that they would contact me.

Still haven’t heard anything. I have had many bank accounts in my life, but none of them took over two weeks just to complete a simple application. And those were done by hand.

The bank couldn’t even manage to complete the application process, how on earth am I supposed to trust then with my money?

Stay away!

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