BAD/INEFFICIENT SERVICE FROM DISCOVERY BANK

Since 10 Dec 2025, I have been trying to install the App on my phone. Many calls to the call center and managers and to date still have had no joy. 15 calls rating from 10 min to 37 mins at a time, wasting my airtime, and still no solutions. The case has been reviewed, docs sent 3 times, case sent to ***** Dept, then been told to buy a new phone and Sim card (which I have done) and still no further forward. After a 37 min call today (35 mins of it on hold) the manager said th OTP Dept would call me back within a few minutes, over an hour later and I am still waiting! Such bad service from Discovery Bank, but let me miss a payment of R124.00, they hound me day after day! Discovery Bank, you need to sort out your departments/consultants to help their customers.