Bad Whatsapp Experience

I made a payment from another bank to my discovery bank account. The funds is "pending" on my side. Now what frustrates me is the fact that I spoke to two consultants via whatsapp both consultants is giving me two very different stories.

The first consultant advised me to wait until 07:00 am for the payment to reflect. The second consultant told me that the payment has another day to reflect. Why are we being confused as client's? All I wanted to know is when will the pending payment reflect now I'm being **** to. Guys really? I honestly thought Discovery Bank was the best bank to bank with. I've had no issues with the bank until now.

Your consultants are extremely disappointing. I even had to block the bank from my WhatsApp the way I was just irritated with the service given to me. I first spoke to Adson then Bonolo. You guys need to do better if you want to keep us as client's please.

I still have no idea where or when I'll get my money seeing I have two stories from one transaction.