mR
marlene R

1 reviews | Active since Feb 2011

15 Jun 2021, 15:56

Bad service from discovery bank

I have to buy I flight ticket urgently. My card was blocked because I entered the wrong password. It's now 2 day and everyone says the OTP department will call me but nothing!!

0
Replies (2)
Discovery Bank
Discovery Bank's reply15 Jun 2021, 17:14
Official
Hi Marlene

I'm sorry to hear this. I've escalated your case to management in order to get your OTP updated as soon as possible. 

Regards
AJ
Discovery Bank
Discovery Bank's reply17 Jun 2021, 16:35
Official
Hi Marlene

I've been advised that your card should be working. Please let me know if this is not the case.

Regards
AJ