dK
derek K
1 reviews | Active since Dec 2012
08 Jun 2021, 14:03
BAD SERVICE FROM DISCOVERY!!!
Have emailed them 4 times about a ********** transaction on my account!!! They do not understand urgency or customer service!!!
Helpful (0)
Replies (2)0
Replies (2)
Discovery Bank's replyOfficial
08 Jun 2021, 15:36Hi, Derek
We sincerely apologize for your recent experience with Discovery Bank, and hope that you can grant us the opportunity to prove that there are better experiences to be had with us. We have escalated your inquiry to our ***** team for assistance.
Regards,
Lebohang
Regards,
Lebohang
Discovery Bank's reply08 Jun 2021, 15:36
Official
Hi, Derek
We sincerely apologize for your recent experience with Discovery Bank, and hope that you can grant us the opportunity to prove that there are better experiences to be had with us. We have escalated your inquiry to our ***** team for assistance.
Regards,
Lebohang
Regards,
Lebohang
Discovery Bank's replyOfficial
10 Jun 2021, 11:14Hi, Derek
Contact has been made with your son via email to fill in the dispute form send to him on email. please tell your son to complete the dispute form we have sent him to: *** and cc ***. We are unable to assist your any further on this platform as you not the account holder and has no singing authority on your sons account. Should your son need to contact Discovery Bank we have an international number +***0.
Regards,
Lebohang
Regards,
Lebohang
Discovery Bank's reply10 Jun 2021, 11:14
Official
Hi, Derek
Contact has been made with your son via email to fill in the dispute form send to him on email. please tell your son to complete the dispute form we have sent him to: *** and cc ***. We are unable to assist your any further on this platform as you not the account holder and has no singing authority on your sons account. Should your son need to contact Discovery Bank we have an international number +***0.
Regards,
Lebohang
Regards,
Lebohang