JI
Joseph I

1 reviews | Active since Oct 2024

13 Oct 2024, 14:04

Bad Service

I Nonhlanhla , I am extremely disappointed with the services of such a large company. Due to financial difficulties, I decided to withdraw my savings last week, but all I've received are excuses. Is it my fault if you are having issues? The fact that you remain silent until I call is concerning. Because of this, my son missed his exams. When did banks start withholding our savings? This is absolutely unacceptable. I urgently need my money. If this issue is not resolved immediately, I will consider canceling all my policies with Discovery and sharing my negative experience so others won't bank with you. you can contact my number : ***

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Replies (2)
Discovery Bank
Discovery Bank's reply15 Oct 2024, 13:17
Official
Hi there 

I have tried to contact you on the number provided above in your query to find out more information on how to assist, but there was no answer.

Please elaborate more on your query so we can look into this for you. Is this savings from your Bank account or other savings you have within Discovery.

Thank you,
Yuvna

Discovery Bank
Discovery Bank's reply18 Oct 2024, 14:15
Official
Due to no response, I will be closing your case on Hellopeter.

For any Bank related queries, please contact us on our toll-free number ***. We are open 24/7.

Have a good day further.