bB
bakerina B
1 reviews | Active since Jan 2017
05 Feb 2019, 21:56
Bad service by Discovery Credit card
I emailed on 22 January to close my account. I sent a reminder after a few days Yesterday I phoned. Have to go through "verifying". Consultant realised they have not sent me the "closure form". After receiving it, i filled and sent it back in 5 minutes. Today I phoned again to ask why they have still not responded. I refused to go through the "verifying" process again. I sent the emails and form to the consultant again until this time (9h52) still not received response. Maybe if I complain here, I might get a response.
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bakerina B's updateReviewer Update
06 Feb 2019, 13:49Dear Discovery. I am warning you to close the account before the next monthly fees are allocated to my account. I really do not see chance to fight with Discovery to get my money repaid.
And you also do not even apologise!
Terrible customer service.
bB
bakerina B's update06 Feb 2019, 13:49
Reviewer Update
Dear Discovery. I am warning you to close the account before the next monthly fees are allocated to my account. I really do not see chance to fight with Discovery to get my money repaid.
And you also do not even apologise!
Terrible customer service.