EM
Emmanuel M

1 reviews | Active since Nov 2014

21 Aug 2023, 15:03

Bad service

Discovery bank is useless and I have decided to cancel My account with the bank.

The banking systems or app don't show latest salary for 25. U need to phone the bank all the time. Since I have requested on 16 August 2023 until today no statement.

I phone them on daily basis still nothing.

I will never recommend anyone to use this bank.

I chose them because I'm on Discovery medical aid.

0
Replies (1)
Discovery Bank
Discovery Bank's reply23 Aug 2023, 13:13
Official
Good day Emmanuel.

Thank you for reaching out to us.

I am very sorry that you had to go through this.

Discovery bank does strive in resolving clients queries with urgency and I'm very disappointed that this has led to losing you as a client.

Kind regardsNkhensani