BAD SERVICE, AND BREAKING OF THE NCR LAWS OF SOUTH AFRICA

THE MANNER IN WHICH I AM TREATED BY DISCOVERY CARD IS VERY APPALLING AND DISGUSTING. ON THE 4TH OF JUNE 208 I CALLED YOUR CARD DIVISION, TO CHANGE MY DEBIT DATE FROM THE 26TH TO THE 1ST OF THE 1ST OF THE MONTH. i SPOKE TO KRISTEN KOEKAM, WHO SAID ALL IS GOOD AT THE END OF THE CALL. I WAS VERY SURPRISED WHEN SHE CALLED ME ON MONDAY THIS WEEK INFORMING ME THAT THERE IS A PROBLEM WITH CHANGING MY DEBIT DATE, FROM THE 26TH TO THE 1ST, SO WHAT THEY ARE GOING TO DO, IS THAT ONLY FROM NEXT MONTH WILL MY ACCOUNT DEBITED MEANING 1ST OF AUGUST 2018, BUT THIS MONTH MY DEBIT WILL STILL RUN ON THE 26, ALTHOUGH I MADE THEM AWARE THAT MY SALAY DATE HAS CHANGED FROM THE 25 TO THE 1ST, MEANING I THERE WILL NOT BE ANY OR ENOUGH MONEY FOR YOU TO DEBIT. KRISTEN SAID THEY DEBIT MY ACCOUNT ON THE 26 WITH SMILE, ALTHOUGH ME TELLING HER THAT MY ACCOUNT WILL BE EMPTY, SHE SAID THAT IS OK AND THEY WILL DEBIT AGAIN WHEN I RECEIVE MONEY, WHAT DISGUSTED ME ABOUT THIS, IS THE BANK CHARGES, THAT I WILL BE LIABLE FOR, FOR A FAILED DEBIT, AND DISCOVERY DON'T ACRE ABOUT THIS. THE OTHER MAJOR ISSUE IS THAT MY CREDIT PROFILE WILL BE NEGATIVELY AFFECTED BY THIS, THEY ALSO DON'T CARE ABOUT THIS. EVERY TIME KRISTEN CALLS ME, SHE HAS NO SOLUTION TO THIS PROBLEM, AND SHE ALWAYS MAKES REFERRAL THAT SHE WILL HAVE TO SPEAK TO THE ADMIN DEPARTMENT. WHAT MAKES SICK IS THAT I REQUESTED THIS CHANGE ON THE 4TH OF JUNE 2018 AND THEY STILL CANT DO IT. I REALLY TIRED OF BEING ABUSED BY COMPANIES LIKE THIS. WHAT MAKES ME EVEN ,MORE SICK IS THE FACT I AM STILL WAITING FOR KRISTEN MANAGER TO CALL REGARDING THIS MATTER, I REALLY REGRET DOING BUSINESS DISCOVERY CARD.