Bad Service

Item: Discovery Bank
Rating: 1
Author: B B

I am very disappointed in the pathetic service I am receiving from Discovery Bank, I have not received anything I app**** for and no is reviewing the documents I submitted. Not 1 single consultant has phoned me back and I received a card I did not even request. This is the worst service I have ever received any where.

Helpful (0)

Replies (3)

Discovery Bank's replyOfficial

15 Nov 2023, 14:32

Hi BB

This is not great to hear.

What have you app**** for ?

Regards,
Yuvna

Discovery Bank's reply15 Nov 2023, 14:32

Official

Hi BB

This is not great to hear.

What have you app**** for ?

Regards,
Yuvna

Discovery Bank's replyOfficial

15 Nov 2023, 17:16

Hi Bea

Thank you for taking my call.

I have spoken to our credit team and transferred you through to them to be assisted further.

Please reach out if there is anything else we can assist with.

Thank you,
Yuvna

Discovery Bank's reply15 Nov 2023, 17:16

Official

Discovery Bank's replyOfficial

20 Nov 2023, 08:54

Please note, our team has sent you confirmation of the account closure.

Have a good day further.

Regards,
Yuvna

Discovery Bank's reply20 Nov 2023, 08:54

Official

Please note, our team has sent you confirmation of the account closure.

Have a good day further.

Regards,
Yuvna