BAD SERVICE

I ordered a bank card on 03/03/2026. I have still not received the card.

On 10/03/2026, a Discovery agent contacted me and arranged delivery for 12/03/2026 before 15:00. The current time is 15:22 and the card has still not been delivered.

I also received a call from a representative at the delivery company who spoke to me in an unprofessional and rude manner.

Due to the delay and poor service, I had to cancel the card delivery. This experience has been disappointing. I will consider moving to another bank if this issue is not resolved and service does not improve.

Please investigate this matter and provide feedback.